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We have addressed the most frequently asked questions from our clients

If you can't find the answer you're looking for, please don't hesitate to contact us here
  • I'm new to this, what exactly does your business do?
    We're your one-stop solution for Bitcoin mining. You simply purchase miners through us, and we host them at our partnered facilities in the UAE. Our all-inclusive service covers everything: maintenance, security, electricity and more. We maximize your miners performance and allow you to enjoy daily passive income from mining rewards.
  • What are your rates to host my miners?
    We offer hosting at $0.06 per kWh for 12 months. If you'd prefer a long-term fixed rate, it starts from 24 months at $0.085 per kWh. And for a limited time, you can 'buy down' your rate to as low as $0.06 per kWh.
  • What are the duration of your contracts?
    We provide customized fixed electricity-rate contracts ranging from 12 to 48 months.
  • How long will it take to start mining?
    Once payment is received, it will take 30 days for your miners to be fully operational, unless otherwise specified.
  • How will I get paid?
    Once your miners are active, they will be directly linked to your mining pool account, and you will begin receiving your mining rewards paid in Bitcoin every 4 hours.
  • What mining pool should I use?
    You have the flexibility to select any mining pool, but we highly recommend NiceHash for its automatic payouts in Bitcoin, every 4 hours, directly to your wallet address.
  • Where can I send my mining rewards?
    Once you receive your mining rewards, you can send them to any digital wallet or convert them into your local currency and send them to your bank or keep your rewards in Bitcoin. We highly recommend transferring your Bitcoin to a cold storage hardware wallet such as the new Trezor safe 3. It's upgraded, open source and truly secure. We've personally met the team at Trezor and they are the best in the industry. You can purchase yours from our affiliate link below to receive our 15% discount on your order. Voucher Code: MINEBETTER
  • What are my ongoing expenses?
    You will receive a monthly invoice for your electricity bill, which you can easily settle using various payment options.
  • How much do miners cost?
    Our miner prices vary depending on several factors, including the cryptocurrency they mine, computing power (TH, GH), and more. You can view current prices on our hardware page.
  • Whats included in the price of the miner?
    Our prices include shipping, and duties.
  • Do my miners come with a warranty?
    Yes, every Bitmain ASIC miner includes a 1-year warranty.
  • Are miners purchased through you new?
    Yes. We only purchase brand new and factory-sealed Bitmain ASIC miners.
  • Who owns the ASIC miners that I purchase?
    You have full ownership. 100%.
  • What happens if my hosted miner encounters an issue and requires repairs?
    We've got you covered with our in-house certified repair technicians. If your machines are under warranty, there will be no charges for the repairs. However, in case they are not covered by the warranty, applicable charges will apply.
  • Can I sell my miners later?
    Absolutely, if at any point you decide to part ways with your equipment, we're here to support you. Our team can assist in finding a suitable buyer and ensuring a seamless sale process.
  • Is there a minimum order quantity for miners?
    We cater to miners of all scales and have a flexible approach with no minimum order quantity (MOQ). We recognize that many investors prefer to explore opportunities before committing to substantial investments.
  • How can I get started?
    Reach out to us via our contact page or WhatsApp to schedule a consultation. During the meeting, we'll discuss your goals, provide hosting contracts and quotations and answer any questions you have.
  • Can any nationality host with Terahash Solutions FZC?
    Yes, we conduct business with clients globally, providing services and solutions to individuals and businesses worldwide. However, it's essential to note that due to our status as a free zone company and not a mainland company, we regretfully cannot serve customers residing in the United Arab Emirates.
  • Where are your hosting facilities located?
    We prioritize the security and confidentiality of our clients' investments. To ensure their utmost protection, we maintain multiple partnered hosting facilities strategically located in the United Arab Emirates. However, as part of our strict privacy policy, we do not disclose the exact locations to the public. Once you become a valued hosting client, we are more than happy to provide you with the specific information about the location of your miners.
  • Why mine in the UAE?
    In the UAE, you'll find a welcoming environment for cryptocurrencies, low energy costs, unparalleled safety, and an abundance of renewable energy resources.
  • What is your refund policy?
    Upon receipt of payment all sales are final and are non-refundable.
  • Will you host my existing ASICs?
    Currently, we only accept newly purchased ASICs through our platform.

Let's start mining better together.

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